- Why the option to disable RTSP authentication is available with v1.01 but removed for v1.02
- How many videos can I store in cloud storage? How long will the videos be kept?
- How many GV-Cloud Cameras can I assign to one myGVcloud account?
- Can multiple myGVcloud accounts access the same GV-Cloud Camera?
- What types of SD cards are compatible with GV-Cloud Cameras?
- How much bandwidth do GV-Cloud Cameras need?
- Can multiple users log into the same myGVcloud account at the same time?
- Why is the live view limited to 60 seconds when accessing GV-Cloud Cameras in different LAN?
- Can I download the videos stored in cloud storage?
- Can I play the videos saved in the micro SD card directly?
- Why can't I access myGVcloud Portal and the live view on camera Web interface when using Google Chrome?
- Why can't download and install GeoVision plug-ins on camera Web interface when using IE 11?
- Cloud Camera video from SD card didn't upload to Cloud Web?
- What is the PIR sensor on GV-HCW Cameras?
FAQ
В списке представлены ответы на наиболее распространенные технические вопросы, которые мы получаем. Если вы не можете найти свой вопрос в списке, пожалуйста, отправьте вашу проблему к нам и его будет ответить обратно к вам по электронной почте по одному из наших специалистов службы технической поддержки.