- Why does an "Entry Point Not Found" message appear in GV-Dispatch Server?
- Compatible Antivirus Software with GeoVision Software
- Why does it show "Video Not Updated" on Control Center's Matrix view?
- Why does the font of mobile host name become bold in GV-GIS?
- How can I choose which camera to send to Center V2 when Motion Detection triggers?
- Can I acquire GPS data of GV-IP Devices from third-party software?
- Why is Center V2 recording video file in different time from the PC?
- How to enable Fisheye dewarping function on WebCam Server, Multi Viewer and Center V2?
- Comparison Chart of GV-CMS Server & GV-CMS Lite
- How long is SNVR warranty period?
- Fan noise comparison for GV-SNVR1600 and GV-SNVR0400?
- Why is SNVR 16ch unable to connect to a monitor with 720p resolution?
- Why are there two recorded clips when there is a single motion event in Multicam v8.62
- Does SNVR support Video Server (VS02 or VS04 or any)?
- Why Multicam v8.62 has choppy recording when only 4pcs UBL2411 are added
- Why does a warning message appear when running ViewLog on GV-NVR Lite V2?
- Why is there garbled text in ERM's Single CH Live View Text Overlay even though DVR/NVR & ERM Windows language settings are already set to Simplified Chinese?
- Is there any capacity limit for USB HDD connected to GV-NVR Lite V2?
- Is there any CGI command that can be used for getting motion detection via PUSH or PULL methods from GV-NVR?
- Why can't I view live video using Google Chrome?
- Why Virtual IO_Visual Automation in NVR v8.59 only allow eight outputs when using GV-IO Box 16 ports?
- What is the encryption key size of Webcam SSL?
- Are GeoVision products vulnerable to Shellshock attacks?
- Why can't I connect Arecont AV12186DN to GV-System?
- Why can't I add a camera to GV-System through ONVIF?
- Why doesn't Live View display when Pelco Spectra IV IP series is connected to GV-System?
- Why does the GV-IP Decoder Box / GV-Pad show the "Resolution Error" or "Codec Error" message?
- How to upgrade the GeoVision black dongle?
- Compatible Antivirus Software with GeoVision Software
- Why can't I receive the e-mail notice from my Gmail account?
- How to add an Axis camera to GV-DVR/NVR through the ONVIF protocol?
- Why the file saved as .avi from ERM v1.1 can't be played back on Windows 10?
- How to export the video file with Windows standard codec?
- Does ERM Mac Version support GV-NVR & DVR?
- How do I create time lapse videos using GV-System or GV-IP Camera?
- Is Edge Recording Manage able to record in local PC
- How do I edit the recording path in the GV-System?
- Edge Recording Manager recording status
- What is the maximum length of Ethernet CAT5 cable when connecting with GeoVision products?
- Which are the tested HDD for GV-System?
- Edge Recording Manager for Mac UI language question
- How to load default settings to GV-IP device & GV-System?
- Why the option to disable RTSP authentication is available with v1.01 but removed for v1.02
- What ONVIF version does GV-System support?
- How many videos can I store in cloud storage? How long will the videos be kept?
- Are GV-NVR and GV-Hybrid DVR ONVIF compliant?
- How many GV-Cloud Cameras can I assign to one myGVcloud account?
- What is the Remote Playback Server?
- Can multiple myGVcloud accounts access the same GV-Cloud Camera?
- What is the arrow icon overlaid on the bottom-right corner of the recordings?
- How to set up e-mail alerts with Google Gmail?
- What types of SD cards are compatible with GV-Cloud Cameras?
- How to merge several AVI files into a single file?
- How much bandwidth do GV-Cloud Cameras need?
- How do I know the required hard disk space when recording video files from analog cameras?
- Can multiple users log into the same myGVcloud account at the same time?
- Why does the Directdraw Overlay error message pop up when I start the GV-System?
- Why is the live view limited to 60 seconds when accessing GV-Cloud Cameras in different LAN?
- How can I access Main System or ViewLog on the second monitor?
- Can I download the videos stored in cloud storage?
- Why does the Pink Screen show up when I access the GV-System on the second monitor or on the remote desktop?
- Can I play the videos saved in the micro SD card directly?
- How to upgrade GV-System to the latest version?
- Why can't I access myGVcloud Portal and the live view on camera Web interface when using Google Chrome?
- How to embed a digital watermark in the video stream?
- Why can't download and install GeoVision plug-ins on camera Web interface when using IE 11?
- System has stopped recording and showing disk space low or recycle empty.
- Cloud Camera video from SD card didn't upload to Cloud Web?
- Main system showing "No new entry will be added...the capacity" message
- I am getting a error message when I try to add a 3rd party camera to Recorder Server v1.25. What should I do
- Noise problem after recording?
- Why Recording Server v1.23 is randomly not recording with Recording Failed errors?
- What is the latency on GV-SDI Repeater?
- IR Reflection in a Dusty Environment and Recommended Camera Models
- How many GV-IO devices do Multicam v8.59 and VMS v14.1 support?
- GV-Virtual Dongle / Software License becomes invalid after modification of host PC or virtual machine reconfiguration
- How to apply Advanced I/O Panel in GV-System
- Does GV-POE Switch support SFP+?
- How do I change the recording resolution when using GV-SDI-204 Cards?
- Is it possible for GV-SDI-204 Cards to support audio?
- What type of cable can be used for GV-SDI-BX100 Cameras?
- What is the voltage range for stable signal of the analog camera connected to GV-Video Capture Card?
- Error message "Driver installation failed" after installing GV-Combo Cards in 64-bit OS
- Can I increase HD-SDI transmission distance using multiple GV-SDI Repeaters?
- GV1480AB Power Consumption
- Can GV-Video Capture Card work with other video capture software?
- How to expand the GV-Hybrid DVR to have more IP channels?
- What PTZ domes support the Object Tracking feature?
- PTZ functions supported by GeoVision
- Remote Viewlog v15.10 search and playback from Multicam v8.62 display blue screen
- How do I run Remote ViewLog using a non-administrator account?
- How do I move Remote ViewLog window to another monitor?
- Why a small arrow icon appears on ViewLog and how to avoid it?
- Why cannot I play the backup files in Multi View Mode?
- Unable to hear audio in ViewLog?
- Play video in Windows Media Player with audio?
- POS FAQ flowchart
- Where to find the latest firmware update for POS data capture box V3E?
- Where to find the latest driver for GV-POS Data Sender or POS Text Sender dongles?
- Where to find the latest firmware update for POS data capture box V3E?
- What type of GV-POS integration is supported?
- Is it possible to receive POS without any camera connected in GV-System?
- Where can I find the latest firmware release for GeoVision products?
- Why my GV-System can not detect the POS Text Sender dongle?
- Why cannot I see the POS data on the GV-System?
- How to integrate a POS device into GV-System with a GV-Data Capture Box V2
- How to integrate a POS device into GV-System with a GV-Data Capture Box V3 Series
- Why user privilege audio is disabled in VMS v14.101 but audio still works in GV-Eye v2.2
- The video exported through Viewlog Remote viewlog v8.62 shows upside down in VLC player
- Does DMMultiview support logging on as non-administrator?
- GV-Access Mobile App live view not works with Internet connection
- Why user account webcam restriction is not working on Multicam v8.6 when it is connected to GV-iview?
- What ports should I open in the router and modify on the GV-IP cam if I've got two cameras on the same router?
- Why Fisheye can't dewarp in GV Eye
- User can't hear sound from GV Eye
- Does GV-Eye mobile app support GV-SD200?
- Why is there a display error on my Multi View (DMMultiView)?
- Why doesn't Remote E-map update new map information?
- How do I import and export the address book with GV-AView?
- How do I connect GV-SD200 with Multi View (DMMultiView)?
- How do I run Remote ViewLog using a non-administrator account?
- Why can't I access live view on GV-Mobile Server using Chrome and Firefox?
- How do I delete the connection history of Remote ViewLog?
- GV-iView and GV-iView HD for iOS
- GV-AView for Android
- GV-Eye & GV-Eye HD for iOS
- GV-Eye for Android
- Why can't I connect the GV-Recording Server V1.2.0.0 using the GV-Remote ViewLog V8.5.7.0?
- Does GV-Eye support dual streams when connecting to a GV-IP Camera?
- How many channels does a GV-DVR/NVR support for remote viewing?
- How to authorize the channels for GV-Mobile Applications' users?
- Can I see de-warped GV-Fisheye images from my cell phone?
- Why does the Resolution Error message pop up in Multi View?
- How do I export the address book of GV-iView from one iOS device to another?
- How to enable Fisheye dewarping function on WebCam Server, Multi Viewer and Center V2?
- How to display text stamps in 16 / 32 screen divisions in Multi View?
- How to set up FTP server?
- How to disable the recording function of the live view on the Webcam Server?
- What application can I use for remote viewing on Windows 7?
- Unable to connect to a DVR remotely using IE browser from a PC running Windows Vista
- How can I use UPnP function and what is the requirement?
- EBL/EBX/EFD1100 F/W V1.0 upgrading failure
- How to setup DDNS for PPTZ7300?
- What should I do if I got my GV-IP Camera live view displaying pink in camera web interface?
- What is the Pin assignment for GV-BL1200?
- How do I know which models of IP Cam support NAS and SD card recording?
- What is the max. capacity for USB-HDD and MicroSD for GV-IP camera?
- Why BX1500 & BX5300 FW v3.0 Stream 1 and 2 has different FOV which affects Advance Motion Detection?
- Why BX12201 supports only 2D Noise Reduction and not 3DNR like other GV-IP Cameras?
- Why EBL2100 & EFD2100 have different FPS spec?
- Why GV-FE3404 has high internal temperature of up to 170°F when used with IR ring?
- List of GV-IP cameras that support UMTS and USB 3G/4G adapters
- How to load default settings to GV-IP device?
- Why some camera disconnected after change 8ch GV-VD2500(v2) as 8ch GV-VD3400 (v3) under 8 port GV-POE support?
- Why can't download and install GeoVision plug-ins on camera Web interface when using IE 11?
- FD120 upgrade to firmware v3.0 fail
- What should we do if GV-BL3410 has a poor image quality at night?
- Cloud Camera video from SD card didn't upload to Cloud web
- How to Tell the Memory Size in GV-IP Camera?
- Why is VDV3 Series' IR range inconsistent?
- IP Cam record priority in NAS, SD card and USB device
- How to achieve full frame rate with GeoVision IP cameras?
- How to waterproof the Bullet Camera?
- What are the wireless routers tested by GeoVision?
- Why does GV-VD series have different power consumption?
- How to differentiate between GV-SD220 / 220-S with and without PoE function
- Supported Types of Micro SD Cards for GV-IP Cameras
- How to Waterproof Vandal Proof IP Dome Camera
- Why does the GV-IP Decoder Box / GV-Pad show the "Resolution Error" or "Codec Error" message?
- How to solve GV-IP Camera light flicker issue?
- The power consumptions of GV-IP cameras
- The supported power types for GV-IP cameras
- Why does the GV-IP camera's 320 x 240 image not fill up the TV monitoring screen?
- Why does the GV-UBL Camera show a white circular image during night surveillance?
- Which GV-IP Cameras support recording of 1920 x 1080 at 25 fps?
- How to download the video from the Micro SD card in the GV-IP Camera?
- What are the supported SNMP commands in GV-IP Camera?
- How to upgrade a GV-Fisheye Camera from firmware earlier than V2.02 to firmware V2.03 or later?
- Why can't I access the third-party IP Camera with GV-IP Decoder Box?
- Why can't I receive the e-mail notice from my Gmail account?
- How to set up Recording Schedule on the GV-IP Camera?
- How to rewire a standard Ethernet cable for GV-IP Camera?
- Can I upgrade GV-SD200 by using GV-IP Device Utility?
- How do I connect an external alarm device to GV-IP Devices?
- Why can't I access my GV-IP Devices from the Internet?
- Where can I find a player to play back files created by GV-IP Device?
- How do I know the dynamic IP address of GV-IP Devices when using DHCP?
- What's the maximum number of streams supported for GV-IP devices?
- How to use GV-IP Device Utility to upgrade firmware and manage multiple GV-IP Devices simultaneously?
- How do I export my configuration from one GV-IP device to another?
- What is the Dynamic DNS Server (DDNS)?
- Where can I find the password for my GV-IP Device?
- Installing GeoVision OCX when accessing Web interface of GV-IP Devices
- Is daylight savings time supported in GV-IP device?
- How do I manage and calculate the bandwidth usage of GV-IP Cameras?
- Why does my GV-IP Camera automatically turn black and white in low light conditions?
- How do I upgrade the firmware on GV-IP Device?
- Does GV-SD200 support authentication when connecting through RTSP?
- Is PoE supported for GV-SD200-S?
- Can GV-System, GV-Center V2 and GV-VSM receive notifications for tampering events from GV-IP Camera or GV-Video Server?
- How do I configure the bit rate and what are the effects?
- How do I change the HTTP and VSS port settings?
- How do I change the live view orientation?
- The Supported Web Browsers by GV-IP Camera
- How to enable digital zoom in SD200?
- SD200 cannot zoom after firmware upgrade
- How can I assign a static IP address to my GeoVision IP Camera/Video Server/Compact DVR?
- Can I turn off the Status LED on the front of the GeoVision Box Camera?
- Where can I find the latest firmware release for GeoVision products?
- Why is there a part of image being cut off in FE520?
- How to send a sequence of snapshot images to the FTP server for alerts?
- Can I add multiple IP cameras with a single IP address to the GV-System?
- How to use the RTSP protocol to connect the third-party IP cameras to the GV-System?
- How do I use the RTSP protocol to connect GV IP devices to GV-System?
- How to apply round the clock and motion in one VS weekend schedule?
- How to stream RTSP from Video Server
- Why can't I receive the e-mail notice from my Gmail account?
- Which GV-Video Server supports 4G network?
- How do I connect an external alarm device to GV-IP Devices?
- Why can't I access my GV-IP Devices from the Internet?
- Where can I find a player to play back files created by GV-IP Device?
- How do I know the dynamic IP address of GV-IP Devices when using DHCP?
- What's the maximum number of streams supported for GV-IP devices?
- How to use GV-IP Device Utility to upgrade firmware and manage multiple GV-IP Devices simultaneously?
- How do I export my configuration from one GV-IP device to another?
- What is the Dynamic DNS Server (DDNS)?
- Where can I find the password for my GV-IP Device?
- Installing GeoVision OCX when accessing Web interface of GV-IP Devices
- Is daylight savings time supported in GV-IP device?
- How to load default settings to GV-IP device & GV-System?
- How do I upgrade the firmware on GV-IP Device?
- Can GV-System, GV-Center V2 and GV-VSM receive notifications for tampering events from GV-IP Camera or GV-Video Server?
- How do I configure the bit rate and what are the effects?
- How do I change the HTTP and VSS port settings?
- How do I change the live view orientation?
- How can I assign a static IP address to my GeoVision IP Camera/Video Server/Compact DVR?
- Where can I find the latest firmware release for GeoVision products?
- Compatible Antivirus Software with GeoVision Software
- The supported GSM / GPRS models for SMS server
- How to apply for free DNS (Domain Name) from GeoVision?
- Why is user able to Telnet access AS400 controller without any ID/Password verification?
- Why does ASManager and ASWeb have different time formats such as different date format and 24H vs AM/PM?
- AS4110 can not be detected in network
- Does GV-DSP LPRV3 v2.04 support 64GB Micro-SD cards?
- Why LPR 5R doesn't support local storage anymore?
- The live view of GV-LPR 10R v1.2 is just too dark
- Is it possible to use either 2 EV48 or 1 EV48 with EV24 for a 60+ floors building?
- Why GV-Hybrid LPR Camera 10R disconnect for a period of time
- Why does ASWeb not show updated user information?
- Why AS210, AS410 and AS810 firmware v1.10 to v1.23 upgrade fail?
- Red Green license plate is not recognized
- Troubleshooting LPR Issues
- Troubleshooting Access Control Issues
- Why do I see the "d3dx9_40.dll" error message when launching GV-ASManager?
- LPR images captured from GV-Video Server and GV-Compact DVR appear interlaced
- Which countries' license plates are supported by GeoVision LPR system?
- Why can't I save the GV-AS Controller’s Web settings?
- How does GV-LPR Camera work during the day and the night?
- Can GV-AS ID F Card & F Tag be applied to GV-Reader?
- How to back up the database of the GV-ASManager?
- Firmware & software compatibility for Access Control & LPR
- Does GV LPR camera use visible or invisible IR LED lights?
- How do I delete fingerprint data from GV-GF Fingerprint Readers?
- Where can I find the latest firmware release for GeoVision products?
- What is ''Disconnected (xxx) error'' in the Device View?
- Why cannot GV-AS400 Controller reconnect to readers after recovering from a power shutdown?
- SNVR1600 can login outside Center V2 schedule time
- What conditions we need in order to use camera configure in the matrix view?
- How to adjust the frame rate of cameras on Control Center?
- What if I forgot my Control Center ID and password?
- Can I run multiple instance of Recording Server using virtual machine?
- Is it possible to rename the backup center v1.12 storage folders?
- Is it able to make a network connection between NVRv8.59 and Backup Center v1.12 under LAN and WAN?
- Why Windows HDD mounting cannot be seen in Recording Server v1.24 storage option
- A choppy consistent video shows in VMS v14.101 viewlog
- What is the PIR sensor on GV-HCW Cameras?
- VMS v14.1 Password doesn't reset from passuninstall
- How to test 3rd party IP camera's ONVIF compatibility with GV-VMS?
- Why VMS 14.101 remote video in Mac ERM v1.0 and GV-Eye v2.2 randomly stop working and then VMS freezes?
- Can GV-VMS v14.1 Export FE Recorded Video in GeoFishey mode?
- Does VMS v14.101 include the special patch for ONVIF audio?
- Customize connection lost logo at GV-VMS v14.1 is not available in FBR
- Why VMS v14.1 E-Map doesn't show any camera within layout design?
- How to solve anti-virus software Kaspersky will detect GvLicenseTool.exe in VMS v14.1 as Trojan file?
- How can I storage duplicate video image to both GV-VMS system & backup storage?
- GV-VMS shows GeoFisheye GPU Create Failed
- VMS not able to add remove camera?
FAQ
В списке представлены ответы на наиболее распространенные технические вопросы, которые мы получаем. Если вы не можете найти свой вопрос в списке, пожалуйста, отправьте вашу проблему к нам и его будет ответить обратно к вам по электронной почте по одному из наших специалистов службы технической поддержки.