1.

GeoVision Technical Support, Taipei, Taiwan.
Working hour: Monday to Friday 10 am-7pm GMT+8.
Email : support@geovision.com.tw
Hotline: +886-2-87978377
Email processing day: 2-3 days

USVision Technical Support, California, United State.
Working hour: Monday to Friday 9 am -5 pm (Pacific Time Zone)
Hotline: 1-949-583-1519 with extension 2 for technical support.
Email : support@geovision.com.tw
Email processing day: 1-2 days

EuropeVision Technical Support, Czech Republic, Europe.
Working hour: Monday to Friday 9am-5pm, GMT+1
Hotline: +420-225-371-125
Email : support@geovision.eu
Email processing day: 1-2 days

2.

Online Frequently Asked Questions

http://www.geovision.com.tw/english/4_1.asp

Online Technical Support Request Form

http://www.geovision.com.tw/english/4_4.asp

4.

Model name

Bar Code (Serial number)

Details of the defect or problem

Your contact information

Dealer's contact information