GeoVision 24-hour Technical Support Center

For better customer service, GeoVision will provide 24-hour online and telephone technical support service, starting Dec. 26, 2005. You may determine to be serviced in any of the following ways:

1.	24-hour Telephone Support: (Monday 10:00 AM to Saturday 08:00 AM, GMT +08:00)
	For GeoVision Support in U.S. & Canada areas, please dial +1-949-583-1519
2.	Online Frequently Asked Questions
	http://www.geovision.com.tw/english/4_1.asp
3.	Online Technical Support Request Form
	http://www.geovision.com.tw/english/4_4.asp
4.	E-mail: support@geovision.com.tw
	GV-DVR Systems support: dvrsystem@geovision.com.tw

We recommend you read through our online Frequently Asked Questions before you contact us for further help.

When you contact our technical support staff, please inform us the following information:

	Model name
	Bar Code (Serial number)
	Details of the defect or problem
	Your contact information
	Dealer's contact information

With above information provided in online submission form/e-mail/telephone to GeoVision, you help our technical support staff to process your submission faster!